Research: 73% of Travelers More Likely to Choose Hotels Offering Self-Service Tech
The Wrap: Meet Toby the Chatbot Tigerair Australias new personal travel consultant WiT In a 2017 study from 3CInteractive, 40 percent of millennials say they use a chatbot on a daily basis. Since its launch in February, Xiao Xi has replied to more than 50,000 customer inquiries, with a 94 percent customer chatbots for hotels …
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